Contact Us
Get in Touch
At McQ Properties LLC, we value clear communication and professional support. Whether you have a question about our physical products, technical specifications, or an existing order, our team is here to assist you.
Please reach out to us through any of the following channels:
Contact Information
- Corporate Headquarters: 2776 Soquel Avenue, Santa Cruz, California 95062, United States
- Customer Support Email: [email protected]
- Direct Hotline: (757) 437-2555
Business Hours
Our support team is available during the following hours (Pacific Time – PT):
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Order Support Instructions
To ensure a swift resolution to your inquiry, please follow these guidelines when contacting us regarding a purchase:
Important: If you are inquiring about an existing order, please include your Order ID (e.g., #12345) in the subject line of your email or have it ready when calling our hotline.
Providing your order ID allows our technical team to instantly access your transaction details, shipping status, and product specifications, significantly reducing your wait time.
Send Us a Message
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We aim to respond to all electronic inquiries within 24 business hours.